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SharePoint 2013

Office Web App for SharePoint Cannot Preview Word Document

This is rather a Weird problem I encountered when deploying Office Web App for SharePoint 2013. (Not sure about SP2010).

After following MSDN technet of deploying/configuring OWA for SharePoint, Ran a Full Crawl and trying to preview Office Document.

One funny thing that happen to me was that I can preview Excel Document but not Word and PowerPoint document!

Like below

office web app issue c drive

never ending load

Toggling Developer Tool to check the package and found

ResReader.ashx giving Status 404 error

The sample request is like below

[sourcecode]

https://[office web app url]/wv/ResReader.ashx?n=p1.img
&WOPIsrc=xxxxxx%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F5fc24fed52ee41d58d06c3a19355da66
&access_token=[RANDOM CHAR]g&access_token_ttl=xxxx
&v=00000000-0000-0000-0000-000000000602
&usid=xxxx&splashscreen=1

[/sourcecode]

Reslution

The reason being is that i’ve selected F drive for the OWA Installation path (which is not C by default).

Due to some best practices, I always prevent from using C as the installation path. BUT SOMEHOW for Some reason, Office Web Apps needs to be installed in C DRIVE

It may or may not happen as the other environment that i setup was on F drive and it worked Fine. It took me 2 days to dig and the last resolution was to reinstall the OWA.

After installing to C drive. The OWA works as per normal

 

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